02
Mar 09A guide to the Outsourcing employee in Costa Rica
As the era of lightly controlled good paying gigs in our country has faded somewhat in recent years, and the prerogative of utmost professionalism is now rule to most companies –and since I am myself –ever so redundantly- subject to such affairs, I wished make a note on those always so relevant factors that aid in the chances one has to score these relatively simple yet complex jobs.
Many companies now reside in our country, lending CS services to companies in the United States primarily, and even though it is considered that a decent level of English should suffice in the obtaining of such working possibilities, a few technicalities skip the eye of the average researcher.
I am sure many of you who are acquainted with the Outsourcing industry would agree, immense smarts are not really the rule, but some experiences present in most of our common middle class Costa Rican upbringing can definitely work to our advantage.
1-Hooking up your Nintendo or VHS to your Television as a child, and I don’t mean the fact that now even specialists in the Pedagogy field agree that the skills learnt while manipulating electronic devices and playing with them contributed to our Fine-motor skills; instead, I refer to the inherent memory attained by endlessly plugging and unplugging the wires on the back of our TV sets. Companies as Time Warner hold large accounts with local companies searching for people to aid their clients in connecting such basic devices. Knowledge in technical language such as, what a socket is, imput-output; all come in handy when asked to describe the process in your interview.
2-Those movies involving the stock market and normally casting those heavy Italian accent actors; simply because the hard pitching, high end sales experience gained from such “melodic” conversation making can train you to sell just about anything. Sales jobs are scarce, but if juiced properly can score you a fine four-wheeler.
3-The proper-mannered lunches at grandma’s house –hopefully your grandma wasn’t just a regular Tamal-cooking gentle woman, but one of those Hierarchy-conscious ladies that managed to keep all pervasive and complicated family relations at bay/n’sync. This sure would have prepared you to deal with any work situation where you’ll find that on top of you exists more than one person. Public Relations, No tardiness and presentation are key here.
And finally, don’t overrate your interviews, the more confident and prepared you seem the better chances you’ve got in having people in charge consider you for such regularly simple jobs, and even if they don’t, probably you’ll find a similar option in the building up front (assuming you’re already within one of the many Oficentros in this country). Good luck and good hunt!.